Effective Date: November 16, 2025
StorePal AI ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chatbot application for merchants.
We collect the following personal information directly from merchants during installation and use of our app:
We do not collect personal data from merchants' customers. Some necessary information data may be collected automatically such as logs or cookies used by the platform and application.
The information collected is solely used to provide, maintain, and improve the chatbot services offered by our application. We do not use this data for marketing or any other unrelated purposes.
Collected data is stored securely using Amazon Web Services (AWS) in the United States. We retain your data only as long as your application remains installed and active. Upon uninstallation, your data is deleted in accordance with our data retention policy.
We do not share your personal information with third parties.
You may contact us anytime via email at support@storepal.ai to request access to, correction, or deletion of your personal data. Since the data collected is necessary for the app’s functionality, opting out of data collection requires uninstalling the application.
We implement industry-standard security measures, including encryption and access controls, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
We comply with applicable privacy laws including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), ensuring your rights are respected and safeguarded.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@storepal.ai